Support channels
Support and billing
For account access issues, billing questions, policy requests, or general support, send an email with the address tied to your request when possible.
marquise@rainwater.run
Community
Discord
If you are part of the Rainwater community, you can also reach the team through the active Discord lane for product and rollout conversations.
Open Discord invite
Brokerage and compliance inquiries
If you are contacting us on behalf of a brokerage, integration partner, or review team, please include your institution name, the email address associated with your request, and a short description of what you need reviewed.
The fastest path is email: marquise@rainwater.run.